Fair Go Casino Casino Privacy Policy

Last Updated: January 2025

At Fair Go Casino, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Fair Go Casino collects, uses, stores, and protects your data when you access our online casino platform in Australia. By using Fair Go Casino login services and engaging with our gaming platform, you acknowledge and agree to the practices described in this policy.

1. Information We Collect

Fair Go Casino Australia collects various types of information to provide you with a secure and personalized gaming experience. The data we collect includes:

1.1 Personal Information

When you register for a Fair Go Casino login account, we collect:

• Identity Information: Full name, date of birth, gender, nationality
• Contact Details: Email address, phone number, residential address in Australia
• Account Credentials: Username, password (encrypted), security questions
• Financial Information: Payment method details, transaction history, withdrawal preferences
• Verification Documents: Government-issued ID, proof of address, payment verification documents

1.2 Technical Information

When you access Fair Go online casino, we automatically collect:

• IP address and geographic location
• Device type, operating system, and browser information
• Session duration and pages visited
• Cookies and similar tracking technologies
• Game play history and betting patterns

1.3 Communications

We retain records of your communications with Fair Go Casino, including customer support interactions, email correspondence, and live chat transcripts to improve our services and resolve disputes.

2. How We Use Your Information

Fair Go Casino login Australia processes your personal data for the following purposes:

2.1 Account Management

• Creating and maintaining your Fair Go Casino account
• Verifying your identity and age (18+ requirement in Australia)
• Processing deposits, withdrawals, and managing your gaming wallet
• Providing customer support and responding to inquiries

2.2 Gaming Services

• Enabling access to Fair Go online casino games and features
• Processing bets and managing game outcomes
• Tracking loyalty program participation and rewards
• Detecting and preventing fraud, cheating, or irregular play patterns

2.3 Legal Compliance

• Complying with Australian gambling regulations and licensing requirements
• Implementing responsible gaming measures and self-exclusion programs
• Conducting anti-money laundering (AML) and know-your-customer (KYC) checks
• Responding to legal requests from regulatory authorities

2.4 Marketing Communications

• Sending promotional offers, bonuses, and updates about Fair Go Casino (with your consent)
• Personalizing gaming recommendations based on your preferences
• Conducting surveys and gathering feedback to improve our services

3. Data Sharing and Disclosure

Fair Go Casino Australia does not sell your personal information to third parties. We may share your data only in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating Fair Go online casino:

• Payment processors for secure financial transactions
• Identity verification services for KYC compliance
• Game providers and software developers
• Cloud hosting and data storage providers
• Customer support and communication platforms

All service providers are bound by strict confidentiality agreements and process data only as instructed by Fair Go Casino.

3.2 Legal Requirements

We may disclose your information when required to:

• Comply with Australian gambling regulations and licensing conditions
• Respond to court orders, subpoenas, or legal proceedings
• Cooperate with law enforcement investigations
• Report suspicious transactions to relevant authorities (AML compliance)
• Protect the rights, property, or safety of Fair Go Casino, our users, or the public

3.3 Business Transfers

In the event of a merger, acquisition, or sale of Fair Go Casino assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

4. Data Security Measures

Fair Go Casino login Australia employs industry-leading security measures to protect your personal information:

• Encryption: All data transmissions are protected using 128-bit SSL encryption technology
• Secure Storage: Personal and financial data is stored on encrypted servers with restricted access
• Firewall Protection: Advanced firewalls prevent unauthorized access to our systems
• Regular Audits: Independent security audits and penetration testing to identify vulnerabilities
• Access Controls: Strict authentication protocols and role-based access for Fair Go Casino staff
• Monitoring: 24/7 system monitoring to detect and respond to security incidents

5. Data Retention

Fair Go online casino retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations:

• Active Accounts: Data is retained while your account remains active
• Closed Accounts: Information is retained for a minimum of 7 years after account closure to comply with Australian financial and gambling regulations
• Transaction Records: Financial transaction data is retained for 7 years for tax and audit purposes
• Marketing Data: Removed within 30 days of opt-out request, unless required for legal compliance

6. Cookies and Tracking Technologies

Fair Go Casino uses cookies and similar technologies to enhance your experience on our platform:

6.1 Types of Cookies Used

• Essential Cookies: Required for Fair Go Casino login functionality and security
• Performance Cookies: Help us understand how visitors use our site and identify technical issues
• Functional Cookies: Remember your preferences and personalize your gaming experience
• Marketing Cookies: Track effectiveness of promotional campaigns (with your consent)

6.2 Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling essential cookies may affect your ability to access certain features of Fair Go Casino Australia.

7. Your Privacy Rights

Under Australian privacy laws, you have the following rights regarding your personal data at Fair Go Casino:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information in your Fair Go Casino login account
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Restriction: Limit how we process your information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your data for marketing purposes
• Withdraw Consent: Opt-out of communications or data processing based on consent

8. Responsible Gaming and Privacy

Fair Go online casino is committed to responsible gaming practices. We use your data to:

• Monitor play patterns and identify potential problem gambling behaviors
• Implement deposit limits, session time reminders, and self-exclusion tools
• Provide access to responsible gaming resources and support organizations in Australia
• Comply with mandatory reporting requirements for at-risk players

If you wish to self-exclude from Fair Go Casino login Australia, your personal information will be retained to prevent re-registration during the exclusion period.

9. Children's Privacy

Fair Go Casino strictly prohibits underage gambling. Our services are available only to individuals aged 18 years or older in Australia. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal data, we will immediately delete the account and all associated information.

10. International Data Transfers

While Fair Go Casino primarily operates in Australia, some of our service providers may be located overseas. When transferring data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and compliance with Australian Privacy Principles (APPs). Your data is always protected to the same standard as required by Australian law.

11. Changes to This Privacy Policy

Fair Go Casino Australia reserves the right to update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes through email or a prominent notice on our website. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Continued use of Fair Go online casino after policy updates constitutes acceptance of the revised terms.

12. Third-Party Links

Fair Go Casino login platform may contain links to third-party websites, such as payment providers or responsible gaming resources. This Privacy Policy applies only to Fair Go Casino. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.